Medical decisions, treatment and clinical care remain the responsibility of the hospital’s regulated healthcare team.
The person behind the support
A considered match. A clear family contact.
We review relevant experience, qualifications and training for the agreed role. Identity, reference and police/background screening, including vulnerable-sector checks for applicable roles, form part of our caregiver checks.
We consider routines, communication and personal preferences, arrange an introduction, and explain the continuity and absence-cover arrangements. Inhome Care Services holds insurance for its care services.
Share the requested schedule, location, level of assistance and relevant household arrangements. Ask for a clear explanation of the proposed duties, price, additional coverage and any minimum booking requirements.
Caregiver availability and preferences are discussed before an arrangement is confirmed. Medical treatment and clinical decisions remain with appropriately qualified professionals.
We discuss companionship, practical help with personal items, meal-time presence and family respite. The role must fit the hospital’s policies and the client’s existing care plan.
Can you help with the transition home?
Discharge-day practical assistance and support at home can be discussed. Share the expected timing, location and tasks so the responsibilities and availability can be confirmed.